Bj’S Wholesale Travel

BJ’s Travel Reviews: What You Need to Know

BJ’s Travel is a travel agency that offers a variety of vacation packages, including cruises, hotels, flights, and car rentals. The company is a subsidiary of BJ’s Wholesale Club, and members of the club receive exclusive discounts on travel packages.

BJ’s Travel has a mixed reputation online. Some customers have had positive experiences with the company, while others have reported problems with customer service, pricing, and booking errors.

In this blog post, we will take a closer look at BJ’s Travel reviews to help you decide if the company is right for you.

What are the Pros of Using BJ’s Travel?

• Exclusive discounts for BJ’s Wholesale Club members: BJ’s Travel offers exclusive discounts on travel packages to members of BJ’s Wholesale Club. These discounts can save you a significant amount of money on your vacation. For example, you can get up to a $500 BJ’s gift card on cruises, up to $500 off airfare on select Europe sailings, and up to 40% off Cancun vacations.
• Wide variety of vacation packages: BJ’s Travel offers a wide variety of vacation packages, including cruises, hotels, flights, and car rentals. This makes it easy to find a package that fits your budget and interests. You can choose from popular destinations such as Aruba, Hawaii, Alaska, Caribbean, Europe, and more.
• Convenient booking process: BJ’s Travel offers a convenient online booking process. You can easily search for and book vacation packages from the comfort of your own home. You can also compare prices and features of different packages and filter your results by destination, date, price, rating, and more.
• Customer service: BJ’s Travel offers customer service 24/7. If you have any questions or problems with your booking, you can contact a customer service representative for assistance. You can also access your reservation online and make changes or cancellations if needed.

What are the Cons of Using BJ’s Travel?

Some negative reviews: BJ’s Travel has a mixed reputation online. Some customers have had positive experiences with the company, while others have reported problems with customer service, pricing, and booking errors. Some of the common complaints, or BJ’s Travel complaints, include:

• Poor communication and follow-up from customer service representatives.
• Hidden fees and charges that were not disclosed at the time of booking.
• Difficulty in getting refunds or compensation for cancelled or changed bookings.
• Discrepancies between the online prices and the actual prices charged by the travel providers.

Not all packages are available online: Some BJ’s Travel packages are not available online. You may need to call a customer service representative to book these packages. This may limit your options and convenience when booking your vacation.

Limited availability: BJ’s Travel packages can sell out quickly, especially during peak travel seasons. If you are planning a trip, it is important to book your package well in advance. Otherwise, you may miss out on the best deals and availability.

Overall, BJ’s Travel is a reputable travel agency that offers a variety of vacation packages at competitive prices. However, it is important to read reviews before booking a package with the company, as some customers have reported problems with customer service and booking errors.

If you are considering using BJ’s Travel, here are a few tips to help you get the most out of your experience:

• Read reviews: Before booking a package with BJ’s Travel, take some time to read reviews from other customers. This will give you a good idea of what to expect from the company. You can find reviews on websites such as Trustpilot, TripAdvisor, and Yelp. You can also check out the BBB rating and complaints history of BJ’s Travel.
• Book your package in advance: BJ’s Travel packages can sell out quickly, especially during peak travel seasons. If you are planning a trip, it is important to book your package well in advance. This will ensure that you get the best prices and availability for your desired destination and dates.
• Be clear about your expectations: When you book a package with BJ’s Travel, be clear about your expectations. This includes things like the type of accommodations you want, the activities you want to do, and the budget you are working with. You can also check the details and inclusions of each package before booking to avoid any surprises or disappointments later.
• Be prepared to pay a deposit: When you book a package with BJ’s Travel, you will typically need to pay a deposit. This deposit is usually non-refundable, so it is important to make sure you are comfortable with the terms of the deposit before you book your package. You can also purchase travel insurance to protect yourself from unforeseen circumstances that may affect your trip.

By following these tips, you can increase your chances of having a positive experience with BJ’s Travel.

Experience with BJs Travel?

My wife and I recently booked a cruise through BJs travel. We spent a good deal of time on the cruise company’s web site, looking at the different room options, chose one, and then called BJs travel to book. The representative discussed the room choice further, and then booked us into the room we selected — a larger room on the promenade, with a window into the interior of the ship.

A few weeks later, we went to pay for the rest of the cruise, and discovered our room was actually windowless, and 5 decks below what we had originally discussed/chosen, right next to the ice rink and other activities. We are now arguing with BJs travel, who are asking us to pay $1500 more to move to a smaller room on an upper deck — what we originally wanted is now wait listed.

I am wondering if anyone else has this kind of experience with BJs travel, or if this is a “one off experience” that is unusual. Is this “standard operating procedure” for BJs travel?

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47 replies to this topic

11. Re: Experience with BJs Travel?
5 years ago
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Melbourne, Australia

12. Re: Experience with BJs Travel?
5 years ago

Why would you call yourselves

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Roanoke, United.

13. Re: Experience with BJs Travel?
5 years ago

I was told 6-8 weeks after departure for the gift cards to arrive. No gift card. When I inquired about it, I was told they had had problems with the batch that was shipped in September, so it could be another 2 weeks. They refused to send out any additional/replacement gift cards unless mine are not received in ANOTHER 2 weeks from the dates promised in their promotion. POOR customer service and I WILL NOT USE THEM AGAIN!

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14. Re: Experience with BJs Travel?
5 years ago

We have used BJs for four cruises and have had no problems. We do our own research and use BJs for the booking. We have a personal agent that deal with with at the agency. She has been helpful with questions and securing upgrades when prices drop. Travel services are provided by World Travel Holdings out of Framingham, MA.

The gift cards arrive 1-2 weeks after returning home. The only annoyance is being unable to contact the agency vis e-mail. It is telephone or via the web site.

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Bowie, Maryland

15. Re: Experience with BJs Travel?
5 years ago

I’ve been to Europe twice through Costco. Both trips were awesome. I can tell looking at the BJ’s site, it does not offer the same options and amenities. SAMs no longer does travel.

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Boynton Beach.

16. Re: Experience with BJs Travel?
5 years ago

They are the worse

They take the commission and then don’t care about you!

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17. Re: Experience with BJs Travel?
5 years ago

had to call several times to get corrected invoice. was told voucher for excursions and resort for a day credit would be emailed 60 days prior to cruise its well past that time and still have not received. will be calling again. have lost faith in bjs travel actually honoring promotions for cruise including gift cards when we return. will most likely not be utilizing their travel services again. very disappointing.

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East Northport, New.

18. Re: Experience with BJs Travel?
5 years ago

I booked a trip to Aruba in May 2019. With in 20 days the price went down $250 00. I asked for refund but was told they only gave refund on the price up to 24 hour after purchased. There was nothing stated on the web-site that 24 hours credit policy. You have to look at the fine print telling you about the 24 hour refund policy But on the web-site they guarantee 100% refund if you find your trip cheaper on another web-site they match it and refund the difference,

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19. Re: Experience with BJs Travel?
5 years ago

Really bad … Do not book with this travel agency! I was misled into thinking that my deposit was refundable if I canceled my trip 75 days prior to the sail date.

I voiced many concerns with the agent Monique and I was very hesitant to book the cruise but she assured me that I would get 100% back. It was not disclosed to be that there will be a BJ $100 cancelation fee and I was not told of the $500 Royal Caribbean cancellation fee.

I called the next day to cancel my trip and was charged $622.00 on my Amex. I called a dozen times and have half a dozen e-mails. No return calls and just a very generic e-mail saying they are working on my refund. not one person helped me and could explain to me why I was not told that I would be charged these fees.

I would not have booked this trip if I was unsure in the first place. I finally got In touch with the manager Rene she explained that it is Royal that’s keeping my money and all she can do is put at $500 credit on my travel account for future cruises, it can not be transferred either. She also mentioned that the agents can not go over all the rules and I have to do my due diligence and read the contract.

I’m sick over this I owe $622.00 on my Amex because of the misinformation Monique Bayard Murphy told me. Do not book with this girl she has no idea what’s going on and she will cost you big bucks.

I am filing a small claims case against this company and also going to BB. I will not let this happen again.

Good luck if you book with them but they will take your money.

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FREQUENTLY ASKED QUESTIONS

What factors determine my credit line on the BJ’s One® Mastercard® or BJ’s One+® Mastercard®?

We will determine your credit line after a review of your application and your ability to pay. To learn more, see ‘How do you determine my credit line?’ below.

Are there any membership requirements to apply for the BJ’s One® Mastercard® or BJ’s One+® Mastercard®?

Yes, you must be a BJ’s member in order to apply for the credit card. You can sign up for a membership to BJ’s at bjs.com/membershipEnroll.

How are interest rates determined for purchases, balance transfers, and cash advances on the BJ’s One® Mastercard® or BJ’s One+® Mastercard®?

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Your variable rates may change when the Prime Rate changes. For more details, see ‘How do you calculate my variable rates?’ below.

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All BJ’s memberships are subject to BJ’s current membership terms, ask in-club or go to BJs.com/terms.

BJ’s One® Credit Card cardholders earn 3% back and BJ’s One+® Credit Card cardholders earn 5% back in rewards on eligible purchases of goods and services in-club at BJ’s front-end registers, on BJs.com or in the BJ’s app (minus any redeemed rewards, returns, refunds or credit adjustments) when they pay for these purchases with their BJ’s One® or BJ’s One+® Mastercard®.

Receive an instant discount of 10¢ off each gallon of fuel at BJ’s Gas® when you use your BJ’s One® Credit Card or 15¢ off each gallon of fuel at BJ’s Gas when you use your BJ’s One+® Credit Card to pay for your fuel purchase and scan the associated membership card. BJ’s Gas purchases are not eligible purchases and do not earn rewards. For MD and NJ transactions, discount will be applied after sale, before payment. Subject to applicable state law restrictions.

There is no cap to the amount you can earn on eligible purchases with your BJ’s One® Credit Card or BJ’s One+® Credit Card, and rewards are yours for the life of the account — they will not expire. Must have a minimum balance of $10 in rewards to redeem. Minimum eligible purchase amount is $10 at BJ’s checkout.

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