Auction Access Auctions

AuctionACCESS

Lien externe pour AuctionACCESS

Secteur Industrie automobile
Taille de l’entreprise 11-50 employés
Siège social Birmingham, Alabama

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Frequently Asked Questions

As the North American leader in online and in-person auto auction credentialing, an AuctionACCESS membership is a must-have for all buyers and sellers. But this valuable membership gives you so much more than access.

What are the benefits of an AuctionACCESS membership?

AuctionACCESS provides simplified credentialing for over 400 auction marketplaces and online channels across North America, giving dealers the security and convenience of a single-source credentialing authority. AuctionACCESS and AuctionACCESS Mobile allow dealers to manage and resolve buying/selling issues, add or remove individuals from their accounts, and view their updated floor plan availability.

Who is eligible for AuctionACCESS membership?

Membership is restricted to licensed, credentialed vehicle dealers and their authorized representatives. Authorized representatives are defined as individuals who are bona fide employees or contractors with a licensed dealership. For more information on membership eligibility, please review the Terms and Conditions.

How do I get my AuctionACCESS card?

• Download AuctionACCESS Mobile.
• Log in to AuctionACCESS Mobile using your username and password.
• Scan the unique QR code within the app at participating auction kiosks.
• Grab your bidder badge and enter the lanes.

How much does membership cost?

The annual membership fee is $103 USD per individual in AuctionACCESS (plus applicable sales tax). There is no charge to the company or dealership itself, only to the individuals credentialed in AuctionACCESS. If an individual works for multiple companies, they are still only required to pay the annual $103 USD for their individual membership. Sales tax does apply where applicable.

How do I pay for my membership?

Payment can be made through one of the following options:

• Pay via the payment link emailed to you 30 days in advance of your renewal date.
• Go to AuctionACCESS.com/membership to securely pay via credit, debit, or ACH.
• Call AuctionACCESS Customer Support at (205) 545-5612 and select the option to “Pay for my Membership.”
• Log in to your account on AuctionACCESS.com and select “Renew my Membership.”
• Log in to your account on AuctionACCESS Mobile and request a payment link via text or email.
• Ask an auction dealer registration associate to send you a payment link via email or text.

Why do you require photo identification?

Why do you charge sales tax on my AuctionACCESS annual membership?

Based on updated sales tax regulations, AuctionACCESS membership fees are subject to local and state sales tax rates in certain states. Individuals in those states will see the applicable sales tax rate on their membership invoices.

I have an AuctionACCESS membership. Does that mean I’m registered at all auctions?

No. Your AuctionACCESS membership simplifies the credentialing process at all participating auctions. However, since each auction operates independently, they each have their own business procedures and requirements. In order to register with a new auction, you will need to contact that auction directly or visit their online marketplace with your AuctionACCESS credentials.

Where can I get more information?

Feel free to call an AuctionACCESS Customer Service Representative M-F, 6 am to 6 pm Central at 205-414-2739. Also, be sure and review our Terms and Conditions and our Privacy Policy.